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Photos of Casa Claver Loft Boutique Hotel

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Casa Claver Loft Boutique Hotel, image 9

Casa Claver Loft Boutique Hotel, image 10

Find us

Calle de las Damas No. 3-134
Historic Center, Cartagena de Indias
Colombia

Contact us

+57 315 203 9371
+57 316 624 9428
info@casaclaver.com

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Casa Claver Loft Boutique Hotel

Privacy and personal data policy

Last updated: 19 August 2026.

1. Data controller

Casa Claver Loft Boutique Hotel, located at Calle de las Damas No. 3-134, Historic Center, Cartagena de Indias, Colombia, is responsible for personal data collected through this website and its direct communication channels. Contact: info@casaclaver.com; WhatsApp +57 315 203 9371 and +57 316 624 9428.

2. Data and purposes

We may process identification, contact, stay, booking, request, and payment-related information to answer inquiries, manage availability and reservations, provide accommodation services, comply with legal and accounting obligations, handle requests or complaints, prevent fraud, and—only where authorized—send relevant commercial communications.

3. Booking platform and service providers

Reservations are processed through Reservatio. When you open its booking engine or widget, the information you submit is also processed under that provider's terms and privacy practices. We may use hosting, communications, analytics, payment, and technology providers acting as processors, including providers located outside Colombia, subject to applicable safeguards.

4. Legal basis and retention

Processing is based on the data subject's prior, informed authorization, the performance of requested services, and applicable legal obligations. Information is kept only for the time needed for the stated purposes and for mandatory legal, contractual, tax, accounting, security, or claims periods.

5. Your rights

Under Colombia's Law 1581 of 2012, you may know, access, update, correct, request proof of authorization, be informed about use, file complaints before the Superintendence of Industry and Commerce, revoke authorization, and request deletion where legally applicable. Providing sensitive data is optional unless strictly necessary and legally permitted.

6. Requests and security

Send privacy inquiries or requests to info@casaclaver.com, identifying yourself and describing the request. We apply reasonable administrative, technical, and organizational safeguards, although no internet transmission or storage system is completely risk-free.

7. Changes

We may update this policy to reflect legal, operational, or service changes. The current version and its update date will remain available on this website.

Cartagena de Indias · Colombia

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